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Frequently Asked Questions

Here we will try to answer the most common questions, that arrived us in the past. If your question is still not answered below, please ask us directly!

General

Lehmannaudio in general.

Are all Lehmannaudio products made in Germany?

Yes, all products are exclusively developed and manufactured in Germany.

How long is the guarantee period for Lehmannaudio products?

After registering your product Lehmannaudio gives a 2 year limited warranty for all products. You can register online or use the printed form supplied with the product and send it by fax, email or mail.

My product is out of guarantee, is it possible to have it repaired anyway?

Sure, please contact us with the problem you have. We will find a solution.

I would like to have my Lehmannaudio product updated to the current revision. Is that possible?

Yes, we'd love to update your device, no matter where you live. Just contact us and don't forget to tell us your device type and serial number.

Why aren't there any prices on your website?

Since we do not sell directly to end customers and because of the different international pricing we don't have any prices online. Please contact your favourite dealer or the distributor in charge for your country and ask for a pricelist.

Is it possible to order Lehmannaudio products online?

We do not sell directly to end customers. But there are hifi shops that sell our products online.

I am not sure whether I have bought a genuine Lehmannaudio product. Is it possible to verify my device?

Yes, that is possible. Please contact us.

Is it possible to get in touch with Lehmannaudio via social media?

Yes, you can talk to us on Twitter and Facebook.

Is it possible to meet the Lehmannaudio staff at trade shows?

Sure, we are present at trade fairs, mainly in Germany, like the Frankfurt Music Fair, the Tonmeistertagung in Leipzig, or the High End in Munich. We are looking forward to meeting you there!

Pre- & Headphone Amps

Questions about our Pre- and Headphone Amps.

What should be preferred: a high gain with plenty of reserve for the volume pot or a low gain with a volume setting between 12 and 4 o’clock?

As long as you can realise a volume setting that is loud enough, the low gain setting is to be preferred. As a matter of fact potentiometers tend to have a weaker channel balance in the lower volume range. Secondly the danger of cranking up the volume to insane and dangerous levels is minimised.

On my Linear I have set the dip switches to 0dB. To get a decent volume, the volume control is between position 12 and 1 o'clock. Is this normal? Would altering the DIP-switches to 20dB give me the same volume level without moving the volume knob to such high positions? Do the different gain settings affect sound quality in any way?

We recommend to leave the gain settin at 0dB. At 12 o'clock you still have 20dB of reserve. If you choose a higher gain setting, you will have to turn down the potentiometer to a lower level and also slightly increase the noise.
Using higher gain settings is only recommended in cases where the potentiometer reaches the maximum level and volume is still insufficient. This is highly depending on the efficiency of the headphone in question.

How important is the impedance for headphone volume?

In general low impedance headphones have a higher current consumption and a higher impedance results in a higher voltage consumption to reach higher sound pressure levels.
The sensitivity of the headphone itself is a much more important parameter because here the sound pressure level can be seen much more obviously.

What is the maximum recommended SPL (sound pressure level) for long term listening (8 hours)?

There are recommendations by European and US authorities which differ greatly and which do not apply to private listening but to people's working environment.

How can I find the perfect headphone for myself?

First try to wear the headphone without music playing. Not only ears are different - heads are different as well. You will never feel comfortable with a headphone that does not fit your head.
Secondly, choose from those headphones you feel comfortable with. Time is a very important factor here. Some headphones sound quite spectacular first, but cause headaches when used for a longer time.

What is the best music for evaluating headphones and headphone amplifiers?

The best music is the music you personally know very well. There are of course some other helpful rules:

  • Use music that is not overly compressed dynamically. Music with a very low dynamic range causes listening fatigue and does not allow to evaluate the dynamic behaviour of the piece of equipment in question.
  • Use music that does not have a reduced data rate. That means MP3 files are rather unsuitable.

Which operating systems does the Linear USB support?

The Linear USB supports the major operating systems Windows, Mac OS and Linux.

I connected the Linear USB to my computer, but I still cannot hear anything.

Please make sure that you selected the right output device ("USB Loudspeaker" or "Burr-Brown") in your operating system preferences.

Is the Linear USB compatible with the Apple iPad?

Yes, please use the Apple Camera Connection Kit and connect the Linear USB to it.

I have one of your Linear USB headphone amps and a Stamp Amplifier, can you recommend a good set of speaker for this?

As a rule of thumb you should first go for highly efficient speakers (+87 dB), but this is also dependent on the planned distance to the listening place and to the desired listening level.

We found that speakers with a simpler frequency division network tend to absorb less energy from the sound - regardless of efficiency. I had two pairs of speakers compared with the same efficiency but with different concepts for the filter network. One pair sounded really tired and sleepy, the other pair was alive and full of energy.

The Stamp has a maximum rated power of 20W per channel into 4 Ohms. So 4 Ohm speakers can make better use of the power delivered by the Stamp. Into 8 Ohms there are approx. 11W.

In every case, try to audition the combination in your own environment with your own music to get an impression if the setup will work for you or not. We had very good experiences with Odeon speakers, which are all 90dB and more types.

Phono Stages

Questions about our Phono Stages.

Are Lehmannaudio phono stages capable of handling MM and MC Cartridges?

All of our phono stages can be used with MM and MC cartridges.

How can I configure the right impedance for my cartridge?

Apart from the selectable internal impedances, all phono stages have a slot for a custom impedance. Please refer to the product manual or ask your local Lehmannaudio dealer for help.

Ask us directly!

You couldn't find the answer to your question? Go ahead and ask us!


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